Are you a trading company or a manufacturer?
Both, we have our own factory and can manufacture products in bulk at the best price.
How long is your delivery time?
Generally it will take 5-10 days if the items are in stock, or 15-20 days if the items are not in stock.
Can you do customization for the product and its packaging?
Yes, we can put your logo or other information on the package if you need it. We have handled many custom orders before so are experienced in this.
What will the after-sales service you provide include?
1. Quickly reply to any questions, such as professional technical support.
2. Product warranty service, our company will be responsible for product quality defects caused by us during the warranty period.
3. Enthusiastic and patient attitude, we are very glad that customers can give us some suggestions on prices and products.
How to set the temperature of the electric mixing valve?
1) Press the "SET" button for 3-5 seconds, the temperature value on the LCD screen will start to jump, and the temperature at this time is the current set temperature.
2) Press the up adjustment key "▲" or down adjustment key "▼" to adjust the set temperature value.
3) Then, after 15 seconds of no operation, the set temperature value will be automatically confirmed.
The anti-scald principle of the mixing valve.
Anti-scald principle: when the user sets a temperature, the wax thermal element will quickly adjust the mixing ratio of cold and hot water in the valve body according to the current set temperature to achieve a constant temperature of the outlet water, thereby avoiding scalding. For example, If the cold water is suddenly cut off under certain circumstances, the wax thermal element will expand rapidly, and the hot water source will be automatically turned off, thereby preventing scalding.
Four advantages of thermal actuator.
1) The raw material of Wax thermostatic element is imported from Europe, which is the same as the material supply of many world top brands;
2) Fully automatic production to ensure its stable quality
3) The main material of the actuator is brand new PC+ABS material, which will not be recycled.
4) Long product life: 5 years or 100,000 times
Specifically, it is divided into Australian standard and American standard. The Australian standard is higher than the American standard, while the American standard is more widely used.
Can you provide samples? Is it free or extra?
Yes, but samples are not free. It will be paid by the buyer for the sample fee and shipping fee.
What are the certifications your products have passed?
CE, FCC, ROHS, REACH, ERP, WATERMARK, TMV3, etc.